Shipping and return policy

Shipping Policy

Do you ship worldwide? And how much does shipping cost?

Yes – we ship worldwide.

What are your processing and shipping times?

Processing Time:

Orders may take 2 to 4 business days to process after your purchase, before being shipped out.

Standard Shipping Time:

Depends on the destination country, but generally between 7 to 14 days.

 

Can delays happen?

In some cases, your package may take longer than the estimated time.

If your order is significantly delayed, please contact us and we’ll do our best to resolve the issue.

 

Return policy 

 

Our return period is extended and starts from the date you receive your order.

We aim to process all returns within 14 business days, but during busy seasons, this may extend up to 30 business days.

📧 If you have any questions or need support, please contact us at:

Ourvella.official@gmail.com